X2 Communications Becomes Official EdTechPro Distributor, Driving Growth in Education with Yeastar PBX Solutions

X2 Communications, a leading provider of innovative technology solutions, is proud to announce its official partnership with EdTechPro as a distributor, leveraging Yeastar’s cutting-edge communication systems to bring smarter, more connected solutions to the education sector.

The EdTechPro Portal is a powerful integration tool that connects Yeastar P Series Phone Systems with leading school MIS platforms such as Arbor, SIMS, iSAMS, and Bromcom. It enables real-time access to student and caller information as soon as a call is received—empowering school staff to respond faster, more effectively, and with the right context.

Two Versions: Lite & Pro

Portal Lite

Tailored for schools using cloud-based MIS platforms, Portal Lite offers:

• Instant caller ID with student/parent profile screen-pop
• Safeguarding alerts for flagged students (e.g., court orders or key notes)
• Caller history and call journaling
• Missed call notifications for prompt follow-up
• A “Notify Staff” email tool to easily share call context with colleagues

Portal Pro

A feature-rich upgrade for schools seeking automation and deeper MIS integration. Includes all Lite features, plus:

• Attendance write-back directly into the MIS (sessions and lessons)
• AI-powered voicemail transcription and tagging for absence reporting
• Priority support and access to the latest features and updates

Key Features

MIS Screen Pop-Up: Portal Lite instantly displays the caller’s profile from your MIS as soon as you answer the phone, giving your team quick access to key information. Our integration saves time by removing the problem of misspelling names or manually finding profiles in your MIS system, saving at least 2 minutes with your parent calls.

Attendance Writeback and Artificial Intelligence Absence Voicemails: Our Portal Pro product allows schools to writeback attendance information directly to your MIS for both session (AM/PM) and lesson attendance, streamlining the first-day calling process. Additionally, we offer a feature powered by Artificial Intelligence that imports absence voicemails and suggests the appropriate absence code—saving Attendance Officers hours each week.

Safeguarding Notices: If a caller has a court-ordered relationship, this information is immediately displayed in the screen pop-up. Schools can also add Pinned Notes to accounts, which automatically appear as soon as a parent calls.

CPOMS Integration: Portal allows you to set monitoring status on a Guardian’s profile, which means any time a Guardian calls in it creates a CPOMS Incident in the Incident tray. The alert will give your Safeguarding Team the ability to see who called who and when, the call handler's name and duration of the call.